Amanda
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Articles
Recent activity by Amanda-
My progress or rewards didn’t update, how can I fix it?
If your progress, medals, or trophies didn’t update after completing a trick or Playground, don’t worry, this can happen occasionally due to connection or syncing issues. Here’s how to fix it and m...
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I didn’t receive a verification email, what can I do?
If you’ve signed up for R10 Ronaldinho Playground but haven’t received your verification email yet, don’t worry — it’s a common issue and can usually be fixed in just a few steps.Your verification ...
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The app isn’t loading properly, what should I do?
If R10 Ronaldinho Playground isn’t loading correctly — for example, the screen freezes, certain pages won’t open, or it takes too long to load — don’t worry. These issues are usually temporary and ...
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Why can’t I play the tutorial videos?
If you’re having trouble playing the tutorial videos in R10 Ronaldinho Playground, don’t worry, this usually happens due to connection, device, or app issues that can be fixed quickly. The tutorial...
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I'm experiencing issues with the App
If you have experienced a technical issue with the app and you can’t find your answer here, please email us at support@r10playground.com. We review every request and will do our best to reply in a ...
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I’m having problems signing in. What can I do?
If you’re having trouble signing in to R10 Ronaldinho Playground, don’t worry, most sign-in issues can be fixed quickly with a few simple steps. Whether you’re using email, Google, Apple, Facebook,...
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Add to safe sender list
Sometimes you may run into trouble and not receive account emails that we are sending to you (support@r10playground.com). That’s problematic because we communicate new feature releases, community n...
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Can I practice offline?
At the current stage of R10 Ronaldinho Playground, the app requires an internet connection to access tutorials, challenges, and Playgrounds. Because all freestyle videos, tutorials features are str...
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How is my trick performance scored?
Right now, trick scoring isn’t available yet in R10 Ronaldinho Playground, but it’s one of the exciting features we’re working on for future updates! ⚽✨If you have any ideas about how you like your...
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How can I save recorded videos to my phone?
Saving your freestyle videos is easy!Step 1: Record your video after finishing the tutorial.Step 2: Complete the self-evaluation survey and go to the sharing screen.Step 3: Tap Export in the top ri...